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Post Info TOPIC: Quickbooks update error 15106


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Quickbooks update error 15106

Quickbooks update error 15106 occurs when the update program cannot be opened or when the update program is damaged when updating QuickBooks Desktop.


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Causes of QuickBooks Update Error 15106
Many users get the messages like The update program damaged or the update program cannot be opened Users often wonder, why such messages pop up on their screen. There are two main causes which are responsible for this.

  • At times, Spy Sweeper is present in the webroot anti-virus software.
  • Users might not have logged in with the username having admin level rights. In this case, the ability to read and write new files gets limited resulting in the difficulty to perform the required task.

How to Fix QuickBooks Error 15106?
QB users can follow the below-mentioned methods to resolve error 15106-

  • In case the user has not logged in as an administrator, the first thing required is that the user should log in as an Administrator. This may help in resolving QuickBooks update error 15106. In case the issue persists, check out the second fixing method.
  • Many times the Spy Sweeper creates the trouble. Users can check out its presence in their systems. For that, the user has to open the Windows Task Manager by pressing Ctrl+Shift+Esc. After that, the user has to click on the processes tab and look for Spy Sweeper.exe. User can do one of the below things-
  • If it is in the processing tab, the user should delete or uninstall it by opening Add/Remove programs in the Windows. This can help in resolving Error 15106.
  • Suppose the user does not find the Spy Sweeper in the computer system, In this case, the user has to open drive C and navigate C:\ Program Files\ Common Files\ Intuit\ QuickBooksxx\ components. Then the user is required to reset QuickBooks update after renaming download to downloadqb old. This can help to resolve QB error code 15106.
  • In case the above problems fail to resolve error code 15106. In this case, the user has to turn off the User Account Control temporarily depending upon the Windows used by the user.
  • If QuickBooks error code 15106 issue still persists in Selective Startup, the user should perform QuickBooks clean install.


This may help,
J Wick

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