Choose Run quickbooks doctor from the drop-down menu. The file doctor can take up to one minute to open. If the QuickBooks File Doctor does not open, look for QuickBooks Desktop File Doc and manually open it.
Select your company file from the drop-down option in QuickBooks File Doctor. If you don't see your file, choose Browse and search to locate it.
Select Check your file (just the middle choice) and then Proceed.
Select Next after entering your QuickBooks admin password.
The length of time it takes to scan your files is determined by their size. It can take up to 5 minutes in most circumstances. Open QuickBooks and your company file after the scan is complete. Even if the scan resolves your problem, it may report that it was failed.