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If you face an error like in your outlook than it may be due to the wrong setting you enter in your account. If you do not enter IMAP or SMTP number properly than it may cause some error like Outlook Not Getting Emails  

• No SMTP Authentication is Done for POP and IMAP.

• Outlook 2013 Not Receiving Emails

• Some unusual code is found in the Outlook account.

Above given error is not that much large that you cant eliminate you can exclude it by itself also so no need to worry. Or in case if you are looking for a bit of expert advice then you can dial our toll-free no. +1-855-599-8359  on which you just need to communicate about Outlook Is Not Receiving Email, rest of it they will lead you completely during the process till you were not happy.