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Unapplied cash payment income may appear when you produce a Profit and Loss report using the cash method. QuickBooks creates this account to ensure accurate tax reporting.

• If a customer prepaid you and you recorded the payment before creating the sales form, QuickBooks Unapplied Cash Payment Income may display on your report (invoice or sales receipt).

• Payments were entered without being matched to sales forms.

The steps below will assist you in resolving What is Unapplied Cash Payment Income on your Profit and Loss statement.

1step: Execute the Open Invoices report.

To run the open invoices report, do the following:

• Navigate to Reports.

• Enter Open Invoices in the Find report by name field.

• Set the report period, then click the Run report button.

• Locate a Payment transaction in the Transaction Type column.

If the Payment transaction matches to an open invoice, go to Step 2. If you don't see a corresponding open invoice, skip to Step 3.

Step 2: Check to see if the Payment transaction corresponds to an open invoice.

If the payment matches an open invoice, proceed as follows.

• To open, select the Payment date.

• Check the open invoice under Outstanding Transactions.

• Choose Save and close.

Step 3: If the Payment transaction does not correspond to an open invoice

If the payment does not correspond to an open invoice, you must create the transaction. Take the following steps:

• Select + New.

• Select Invoice under Customers.

• Fill out the form using the same customer, amount, and payment date as the payment.

• Choose Save and Close.

• Return to the report of Open Invoices.

• Locate the unapplied payment, then choose the date to open.

• Check the open invoice under Outstanding Transactions.

• Choose Save and Close.

• Check your Open Invoices report to see if there are any more Payment transactions. If there are more than one, repeat step 2 for each one.

Now, rerun your Profit and Loss report. The Unapplied cash payment income should no longer be visible.