After having received your code, go to disneyplus.com/begin 8 digit code. Enter your code - no spaces or hyphens - then click the Redeem Now button. Select the option to sign in with your email address, and follow the steps on screen to sign in to your existing Disney account, or register for a new one. Check your device is compatible with Disney+. Navigate to your device's firmware settings page and check for updates. Try deleting and reinstalling the Disney+ app from your device's app store (e.g. Google Play or App Store). Try logging in with the same details on a different compatible device. What to do if you can't log in to Disney Plus. First things first: contact Disney Plus Help on Twitter. You can also visit their Help Centre and search for your error code, or email them using the address DisneyPlusHelp@Disney.com. If all else fails, contact their (US-only) customer service number: 888-905-7888.
