In order to troubleshoot ATT shared passwords, you must follow the steps below:
ĜThe first thing is to find out whether your access ID and email share the same password.
ĜIf it does, then you need to change or reset the password as doing this will ensure the change and reset of your ID at att.com as well as att.net.
These are the troubleshooting steps for shared ATT passwords. If you have any additional technical error or complication, you can contact ATT technical support to avail professional service from technical experts.