Under Setting, click under Detailed and then choose Backup settings
Click Configure option available near Manage Backup
On the Summary tab, find Things you can do and then click on Create New Backup
Type a name for creating a new backup set and click OK once done
On the What option> Backup Sources and check for the drivers or My Documents from where you want to restore your files and folders
Next, choose the file categories from File Types that you want to restore
Unmark the file or folders that you dont want to create the backup for
For adding more files and folders, click on Add or excluder file or folders and next click on Include file or folder to create backup
Look for the Where tab and ensure that you have selected the correct storage location
Now confirm the action by clicking on Save Settings
Click on Run Backup to start the process
After completing all the steps, wait for a while as the backup might take several minutes (also depending on the speed of your internet connection). On the other hand, you can also fix Norton Backup error by reversing the process or simply by deleting your old backup set.